Every visit, clearly connected

Make every service visit feel expected.

Know who’s coming, when they’re arriving, and what happens next—all through one secure link.

Self-serve setup. No demo or sales call.

A friendly service technician arriving at a homeowner’s front door

Illustrative visit preview

Alex Martinez

Sample service company

Arrival window

Today, 2:00–4:00 PM

Service address

Shared privately

expected.link/company/secure-visit-code

Why Expected

Know what to expect before the door opens.

Expected gives homeowners clear information before the door opens and a shared record after the work.

Know who’s coming

See the assigned technician’s name, photo, company, and arrival window before the door opens.

Safety checks reviewed

See the dated company profile for the identity, applicable license and insurance, and technician background-check statuses reviewed.

Stay updated throughout

Follow live visit updates and a timestamped record of completed work in one place.

Support when you need it

Use the service company’s contact information in your link if something doesn’t feel right.

“Safety checks reviewed” means the checks listed on the company profile were reviewed and met Expected’s current listing requirements on the displayed date. It is not a certification or a statement that a provider or technician is cleared or guaranteed safe.

Fewer unknowns. Clearer accountability. More peace of mind.

How visits work

Clarity before the knock. A shared record after the work.

A service technician checking visit details on a phone outside a customer’s front door
1

Meet the technician before arrival.

Customers receive a secure link with the technician’s name, photo, arrival window, and service details—so there are fewer surprises at the door.

A homeowner viewing an on-the-way visit update on a phone
2

Follow the visit without calling.

Real-time updates keep customers in the loop from on the way to on site to complete.

A service technician documenting completed plumbing work on a tablet
3

Review work, payment, and support.

Customers see what was done, access receipts and documents, make a payment, and reach support—all in one place.

Public directory

Companies using Expected

The company directory is opening soon.

Companies appear here only after they opt in and their listed safety checks have a current manual review.

Add my company

“Safety checks reviewed” means the checks listed on the company profile were reviewed and met Expected’s current listing requirements on the displayed review date. It is not a certification or a statement that a provider or technician is cleared or guaranteed safe.

For service companies

A more professional way to show up.

Schedule and assign

Create visits, assign technicians, and set clear arrival windows.

Keep customers informed

Automated updates let customers know what’s next.

Document and collect

Share work details, collect payments, and provide support.

Add your company today.

Set up your company and first visit online—no sales call required.

Create my workspace